I have developed strong communication, teamwork, and problem-solving skills through various school and creative projects. My experience includes tutoring younger students, assisting educators with admin and filing, supporting school events, and running a small henna and art stall. I also completed a four-day job-shadowing program at Stellenbosch BMRI, which strengthened my adaptability and professionalism. With solid computer literacy, attention to detail, and a fast-learning mindset, I am confident in handling basic admin, customer support, and creative tasks. I am currently working as an artist.

I have gained practical remote working experience by managing customer communication, capturing information, and completing task-based work for small businesses. This includes handling enquiries, providing basic support, doing light research, and updating details in simple systems. Working independently has strengthened my self-discipline, communication skills, and ability to stay organised while meeting deadlines. These experiences have made me confident in customer-facing tasks, admin support, and data-focused work, and I’m ready to take on more structured remote responsibilities.

I have strong experience in data capture, office administration, and basic accounting tasks, supported by solid computer literacy and familiarity with Sage. In my role at Moon and Earth Mining and Maintenance, I managed accurate record-keeping, processed invoices, updated employee information, prepared timesheets, and assisted with payroll. I also handled client communication, calls, and general correspondence while maintaining organised filing systems. These responsibilities strengthened my attention to detail, reliability, and ability to manage multiple admin and data-focused tasks efficiently.

Dynamic and dedicated Senior Operations & Customer Service Leader with 20+ years of experience overseeing large teams, multi-site environments, and cross-functional departments across fuel, retail, real estate, call centers, and tech sectors. Recognised for driving operational excellence, enhancing customer experience, and leading high-pressure environments with clarity and confidence. Skilled in strategic planning, financial control, compliance, HR, and digital transformation. Known for building strong teams, resolving complex escalations, and implementing processes that improve efficiency, growth, and service quality. Committed to inspiring people and delivering impactful business results.